How do I transfer my notebooks from an expired account to another account if Onenote has reached end of support.

Question

I have an old university account that has expired that is linked to OneNote and therefore my notes from that account cannot sync anymore. OneNote has also reached end of support and therefore won't let me add notebooks to transfer manually the information across to my other account. It won't let me switch to the latest app because i have unbacked up notes and i am unsure on how to fix this.

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Move from: Microsoft 365 and Office | OneNote | For home | Windows

Answer 1

Hello @Lily

Welcome to Q&A forum!

Given your situation: your old university account has expired, OneNote can’t sync anymore, and the legacy version is no longer supported, I want to suggest a straightforward option you can try to make sure your important notes are safely saved. 

You can try to export each OneNote section directly from your device.  This doesn’t require access to your old account or any syncing. 

How to do it: 

• Right‑click the section you want to keep. 
• Choose Export. 
• Under Export Current, select Section. 
• Click Export and save it to your Desktop. 
• Repeat these steps for every section you need. 

These exported files can be opened in the newer OneNote app or moved into your new account later on. 

In the worst‑case scenario, if you’re unable to export your notes at all, you can try reaching out to your university’s IT department to see if they can help you recover the data from your old account. The level of support will depend on the school’s policies and what their IT team is able to do for you. 

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