problem of Microsoft 365 I cannot give 1T memory to my family members

Question

******@gmail.com 을 통해서 마이크로소프트 365를 사용하고 있습니다. ******@gmail.com ******@gmail.com 을 가족구성원으로 하여 1TB 부여하고 싶은데 withusica계정으로 그것이 되지 않습니다.

방법을 알려주시고 현재는 연결이 되었으나 결제를 추가를 하라고 안내를 하고 있습니다. 데이터가 2월중에 삭제된다고 하니 당황스럽습니다.

Answer 1

이메일 통하여 해결책을 알려주시기 바랍니다.

Answer 2

저는 매년 구독을 하고 있으며 그 동안 아무문제 없이 사용하다가 데이터 삭제가 된다는 안내를 받았습니다. 어떤 방식으로 든 해결이 안되고 있으니 마이크로소프트측의 도움이 필요합니다. 이것때문에 일주일동안 계속 문제 해결을 못하고 스트레스를 엄청 받고 있습니다.

Answer 3

To share the 1TB of storage available with a Microsoft 365 subscription, you need to ensure that your family members are properly added to your Microsoft 365 Family subscription. Here are the steps you can follow:

1. Check Your Subscription: Make sure you have a Microsoft 365 Family subscription, as only this type allows you to share storage with family members.
2. Add Family Members: Go to the Microsoft account family page and add your family members' email addresses. They should receive an invitation to join your family group.
3. Accept the Invitation: Your family members need to accept the invitation sent to their email accounts.
4. Storage Allocation: Once they are added, they should automatically have access to the shared storage.

If you are receiving prompts to add payment or if there are issues with the account, it might be necessary to check the payment status of your subscription or contact Microsoft support for assistance.

Make sure that the accounts you are trying to share with are not already tied to another Microsoft 365 subscription that might be causing conflicts.

If you are concerned about data deletion, ensure that your subscription is active and that you have completed any necessary steps to maintain it.

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References:

• I am paying for two subscriptions - Microsoft Q&A
• Cancellation - Microsoft Q&A