Sign-in failed Error code: interaction_required

kate liu 20 Reputation points
2026-02-03T03:06:28.92+00:00

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 1675cc49-81bb-4da0-8d2e-6ab1e22c0d00 Correlation ID: 019c2174-7058-7040-8c72-842ccf6b56be Timestamp: 2026-02-03 03:03:25Z

Artifact Signing
0 comments No comments
{count} votes

Answer accepted by question author
  1. Q&A Assist
    2026-02-03T03:06:36.8733333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error message AADSTS5000225: This tenant has been blocked due to inactivity indicates that the tenant has been made inaccessible due to a lack of activity. This is a common policy to help reduce unnecessary expenses for tenants that are no longer in use. If you encounter this error, you will need to reactivate your tenant within 20 days of it entering an inactive state. After this period, the tenant will be deleted and cannot be recovered.

    To reactivate your tenant, the administrator can reach out to Microsoft support for assistance. If you do not plan to reactivate the tenant, it will be deleted after the 20-day period.

    For further details on handling an inaccessible tenant, you can refer to the relevant Microsoft documentation.

    0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.