VMay 2, 2025 | Order number 3a6c5943-04f4-435f-953c-756f617e0141 How do I get the product key checked order history, billing history, accoun tinformaiton. I couldnot find any information

deb 0 Reputation points
2026-02-03T10:10:44.5933333+00:00

I bought Microsoft 365 on May 2, 2025 | Order number 3a6c5943-04f4-435f-953c-756f617e0141

How do I get the product key checked order history, billing history, accoun tinformaiton. I couldnot find any information

I had reformated the entire computer.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. Q&A Assist
    2026-02-03T10:10:54.0566667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To check your product key, order history, and billing information for Microsoft 365, you can follow these steps:

    1. Sign in to your Microsoft Account: Go to the Microsoft account page and log in with the account you used to purchase Microsoft 365.
    2. Access Billing Information: Navigate to the Billing section where you can find details about your subscriptions and any associated orders.
    3. Check Order History: Look for the Your Products section, which should list your Microsoft 365 subscription along with the order number and other details.
    4. Product Key: If you need the product key, it may be listed under the subscription details. If you cannot find it, you may need to contact Microsoft Support for assistance.

    If you have reformatted your computer, ensure that you are using the same Microsoft account that was used for the purchase to retrieve your information successfully.

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  2. DaveM121 838.5K Reputation points Independent Advisor
    2026-02-03T10:43:56.36+00:00

    When you first installed and activated Office that licence should have become associated to your Microsoft Account as a digital licence online, the product key can no longer be used and it is from there that you can re-install Office without the need for a product key:

    https://account.microsoft.com/services/

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