Récupère un compte hotmail

Question

Subject: Request Confirmation of Permanently Deleted Hotmail Account

Message:

Hello Microsoft Support,

I am contacting you regarding my Hotmail account (******@hotmail.com ). I am no longer able to access this account, and I believe it has been permanently deleted.

I need official confirmation from Microsoft that this email account has been permanently deleted and cannot be recovered. This confirmation is required for me to update my email on another service that was linked to this account.

Thank you very much for your assistance.

Answer 1

If your Hotmail account has been permanently deleted, Microsoft does not provide a way to recover it. According to the information available, Microsoft will permanently delete any account that has not been accessed in 2 years, and once deleted, the account cannot be restored even by Microsoft support. Additionally, the email address associated with that account cannot be reused to create another account.

To get official confirmation regarding the status of your account, you would need to contact Microsoft Support directly. They can provide you with the necessary information regarding your account's deletion status.

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References:

• Context Deleted hotmail email address from account - can I get it back?
• Context Attempting to access old email - Microsoft Q&A

Answer 2

Hello, thank you for reaching out to Microsoft Q&A.

May I please know the exact error message you receive when you sign in with your Microsoft account here?

https://account.microsoft.com/

If you get "We couldn't find an account with that username. Try another or get a new Microsoft account",

When was the last time you were able to sign in with your Microsoft account successfully?

According to the Microsoft account activity policy article, if you haven't signed in to your account for more than two years, your account will be marked as inactive and then permanently closed.

In this case, you will not be able to even use the account recovery form to regain access to your account. See,

Account Activity Policy -

Microsoft account activity policy

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