Two Icons for OneDrive client

Arnold Tomasovsky 21 Reputation points
2021-10-04T06:57:57.19+00:00

Hello,

I have installed OD client with /allusers /silent switches. Installation went through just fine, but for unknown reason I am getting two icons of OD.

The one used for connecting to company resources e.g. Sharepoint is being logged on automatically and has the blue icon.
The one used for connecting to personal drive within company resources (that 1TB drive) is asking for a login and the icon grey and crossed out.

137316-image.png

What makes it even stranger is the fact, when I open Windows Explorer, but resources are available:

137333-image.png

Why does it happen? Thank you.

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,601 Reputation points
    2021-10-04T07:58:13.63+00:00

    @Arnold Tomasovsky

    Do you mean, one is that you sync SharePoint server with your computer? Another one is that you use organization account to use OneDrive for Business?
    Generally, the grayed-out OneDrive icon in the taskbar means you're not signed in, or OneDrive setup hasn't completed.

    > What makes it even stranger is the fact, when I open Windows Explorer, but resources are available.

    In this case, can files be uploaded locally to OneDrive for Business?

    Currently, I suggest you right-click the grey OneDrive icon, check whether you could open Settings.
    If yes, please go to Settings tab > Click Unlink this PC, and then re-sign in your account to check this issue.

    If not, it's recommended to reset OneDrive client.
    (Reseting OneDrive won't let you lose data.)


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