Sharepoint server 2013 secure store service issue

Question

Hi,
Secure stored shared service at CA of sharepoint 2013 gives an error. Attached is the screenshot of it. Can someone help me in resolving the issue?

Regards,
Susmitha.

Answer 1

Hi @susmitha
The Secure Store Service is an authorization service that runs on SharePoint Server. The Secure Store Service provides a database that is used to store credentials. These credentials usually consist of a user identity and password, but can also contain other fields that you define.
To learn more about Secure Store Service, you could refer to:
https://learn.microsoft.com/en-us/sharepoint/administration/secure-store-service-planning

The "Claims Windows token Service” can only be accessed on the local server, so when you are using it, the service must be running on all of your WFEs and any other server that will access the external data. So I will suggest you to start "Claims Windows token Service” on WFE again.
For more information, you could refer to:
https://joshroark.com/sharepoint-facts-and-troubleshooting-the-claims-to-windows-token-service-c2wts/

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

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Answer 2

Make sure SecurityTokenServiceApplicationPool is up and running in the IIS Application Pools section.
Make sure “Secure store service” and “Claims Windows token Service” are started in Manage services on the server page of SharePoint Central Admin! If they are stopped, start them from a Farm admin login.
The service account in the IIS Application pool must-have “Logon as Service” and “Logon as batch” rights granted. Verify them both.
Grant “FULL” control to “Farm Account” in the Secure Store service application. Go to: Central Administration >> Application Management >> Manage Service Applications >> Pick Secure Store Service >> Click On “Permission” in Ribbon >> Add your Farm account and set Full Control.

Reference: https://www.sharepointdiary.com/2014/08/cannot-complete-this-action-as-secure-store-shared-service-not-responding.html

Thanks & Regards,