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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 50%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
This is error getting everytime and also cleared browser cache to plz help me out with this
Mod moved from : Microsoft Edge | Website issues | Windows 11
Hello,
Try opening it in private/incognito mode to see if you can access it.
Chrome：Ctrl + Shift + N
Edge：Ctrl + Shift + N
If the issue still persists, please provide me with the link so I can test it. Thank you.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 89%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
I tried same error got in the private/incognito mode
https://learn.microsoft.com/en-us/unexpected-error?s=ERROR_VUE_WIDE_BLOCK
ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.
Hello, thank you very much for your kind reply.
If possible, could you please let me know exactly where on the website you clicked and which button led you to the incorrect link, rather than just sharing the link itself?
Additionally, as “Julian Sharp” mentioned, there is another situation where the account may have been blocked by Pearson Vue.