MSLearn Credentials not appearing under certifications (AZ-500, SC-100, AB-731)

Question

I have passed AZ-500, SC-100, and AB-731.

The certifications are issued and visible in my Microsoft Learn Activity feed, and transcript, but they do not appear under Credentials. Should they?

Profiles have been merged successfully. Pearson VUE is linked to my personal Microsoft account.

Historical certifications are visible.

Requesting assistance from the Microsoft Learn Credentials team to rebind or reindex the certifications please.

Answer 1

Certifications can be found on Learn under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab

If they don't, contact Microsoft Credentials support https://aka.ms/credentialssupport and create a ticket https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request