Hi Jennifer Valentin,
Thanks for reaching out to Microsoft Q&A Forum. I understand you are having an issue extending your display from monitor 1 to monitor 2 on Windows 10, as it is currently set to duplicate and the display layout no longer shows both monitors.
Since a Q&A Assist suggestion was provided earlier, please confirm whether you have already tried all the Q&A Assist steps. In addition, please try to follow these steps below:
1, Press Windows + P on the keyboard, then select Extend from the projection menu.
2, Press Windows + I > System > Display, scroll down to Advanced display, and check whether both monitors are detected under display information.
3, Right-click Start > Device Manager > Display adapters, right-click the listed adapter, and select Disable device, then right-click it again and select Enable device.
4, In Device Manager > Display adapters, right-click the adapter and select Update driver > Search automatically for drivers.
5, Press Windows + R, type dxdiag, press Enter, then confirm whether the display device information loads without errors.
6, Shut down the PC completely, disconnect the second monitor cable, power on the PC, then reconnect the second monitor cable after Windows finishes loading.
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