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Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity

Aditya Raj Agrawal 25 Reputation points
2026-02-04T17:23:17.3466667+00:00

I created an Azure account a while back with an email ID which was left inactive. I tried to access it but the sign in failed due to inactivity. I created another ID with a different account and while I got the mail where it says the ID creation succeeded, i was still not able to sign in with the new account.
Can someone tell me what to do here? Can I get back my original account and if not, how to deactivate it so that I can open a new account with same email ID.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Answer accepted by question author
  1. Rukmini 25,575 Reputation points Microsoft External Staff Moderator
    2026-02-05T08:54:42.5666667+00:00

    Hello Aditya Raj Agrawal,

    As mentioned over private messages, please login to Azure with the tenant specific endpoint and pass the tenant ID I provided.

    https://portal.azure.com/TenantID(Please check private messages)

    And you will be able to access Azure portal.

    If the resolution was helpful, kindly take a moment to click on 210246-screenshot-2021-12-10-121802.pngand click on Yes for was this answer helpful. And, if you have any further query do let us know.

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