az-900 certification not showing in profile

Question

Hello team,

My Mail Id Is ******@outlook.com

i passed az-900 exam via pearson vue and received score report email with 984 out ot 1000. it has been more than 48 hours but certification is not visible in microsoft learn profile or credentials dashboard. please help check certification mapping and profile sync.

Order Number: ‎0078-4797-0304 ‎

Thanks,

Shafan

Answer 1

Support request:

Credentials Support

Answer 2

Hi @Mohamed Shafan ,

Microsoft Certification / Exam topics are currently not directly supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own platform:

Microsoft Credentials Support / Learning

Please create your support request there and the Microsoft Learn/Cert staff will assist you.

Additional information related to: Certifications, Exams, Assessments and Microsoft Certified Trainer (MCT) program

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Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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Certiport Support

Certiport Technical / customer support

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Answer 3

how to create a support ticket for not getting certificate after 48hrs?