my Wifes email on outlook.com/******@hotmail.com was deleted from address Manager and can not add back.Have tried everything usuing your instructionswont work Pls call me at 602 908 1898 to resolve this issue. We need ur help ASAP

Question

Please call me at 602-908-1898 as i have tried everything to add my wife's deleted Email account on OUTLOOK.COM/******@hotmail.com. Pls call ASAP as she needs her Email ASAP thx

Answer 1

Hi. I'm Brian and I'll try to help.

First, these forums are "staffed" by users just like you who are trying to help each other. Most of us are not Microsoft employees. No one here can call you back and you should never post your phone number or real address in public forums.

This forum is dedicated to problems or issues with classic Outlook for Windows. Is that what she was using to access her Outlook.com mailbox? If not, how was she accessing it? Has she tried accessing it by logging into https://outlook.live.com/? If not, have her try that to see if it appears there. How was her address deleted and from what application? Did you or she change something about the account and if so, where did you make the change and what was it? Please provide as many details as you can.

Answer 2

If your wife's email account on Outlook.com (the hotmail.com address) was deleted, unfortunately, it cannot be added back. Once an alias (like a hotmail.com email) is removed from a Microsoft account, it is permanently deleted and cannot be reused or associated with any Microsoft account again. This is outlined in Microsoft's support documentation, which states that removing an email alias from a Microsoft domain results in permanent deletion.

If you need further assistance, I recommend reaching out to Microsoft Support directly through their official channels for more help.

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References:

• Context Deleted hotmail email address from account - can I get it back? - Microsoft Q&A
• Context MSN email issues - Microsoft Q&A
• Context Attempting to access old email - Microsoft Q&A
• Context How do I recover my old email messages, my contacts and everything else I had in Outlook? - Microsoft Q&A
• Context Stopped receiving emails on my account. - Microsoft Q&A