Hi @Jana Darsa
Thank you for posting your question in Microsoft Q&A.
Just to clarify, are you referring to HARICA - the Hellenic Academic & Research Institutions CA?
Based on my research, you can add a CA trust chain to your Microsoft 365 (Exchange Online) tenant using PowerShell to ensure that S/MIME certificates issued by that CA are trusted in the new Outlook and Outlook on the web.
HARICA (or HERICA) is a public, third‑party Certificate Authority that participates in major global Root CA trust programs, including Microsoft, Apple, Mozilla, Adobe, and Google. This means HARICA’s root certificates are widely recognized and trusted across common operating systems and browsers.
Because HARICA is a trusted public CA, its certificates, such as S/MIME, electronic signature, SSL/TLS, and code‑signing certificates, are already included in the trusted root stores of Windows, macOS, iOS, Android, and others.
However, in Microsoft 365 and Exchange Online, S/MIME does not automatically trust any CA, even well‑known public CAs like HARICA. This is by design for security reasons. Administrators must manually upload the trusted CA chain (SST file) into the organization’s Exchange Online S/MIME configuration.
You can refer via:
Configure S/MIME in Exchange Online | Microsoft Learn
How do trust S/MIME certificate in Office 365?
Note: Microsoft is providing this information as a convenience to you. These sites are not controlled by Microsoft, and Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please ensure that you fully understand the risks before using any suggestions from the above link.
Therefore, you can refer to the AI suggestion. You can obtain an SST file by running the following command:
Get-ChildItem -Path cert:\CurrentUser\my | Export-Certificate -FilePath C:\certs\allcerts.sst -Type SST
Then use the Set-SmimeConfig cmdlet with the -SMIMECertificateIssuingCA parameter in PowerShell to import the CA.
I hope this helps.
Please feel free to correct me if I misunderstood your request. If you have any additional concerns, feel free to comment below. I would be more than happy to assist.
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