Windows 11 ISO download error

Jesse Gates 0 Reputation points
2026-02-05T08:13:15.7766667+00:00

I cannot download the Windows 11 ISO, I do not have any VPN but keep getting this error:

We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous or location hiding technologies when connecting to this service is not generally allowed. If you believe that you encountered this problem in error, please try again. If the problem persists, you may contact Microsoft Support – Contact Us page for assistance. Refer to message code 715-123130 and accd40a5-88d6-4ac4-8979-c5a95100d0de.

Windows for home | Windows 11 | Install and upgrade
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  1. DaveM121 842.1K Reputation points Independent Advisor
    2026-02-05T08:46:00.0166667+00:00

    If you see that error when you use the bottom (third) link on the Microsoft web page to directly download the Windows 11 ISO, then the best option is to use the middle (2nd) link to download the Media Creation Tool, then open that tool and use that tool to create the Windows 11 ISO on your drive, not a bootable USB, that process should work to create the Windows 11 ISO.

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  2. Q&A Assist
    2026-02-05T08:13:25.56+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems that you are encountering an error related to downloading the Windows 11 ISO. This issue can occur if certain users, entities, or locations are banned from using the download service. Although you mentioned that you do not have a VPN, it's worth noting that some users have resolved similar issues by turning off their VPNs or clearing their browser cache.

    If you continue to face this problem, it may be helpful to contact Microsoft Support for further assistance. Make sure to provide them with the error message code you received (715-123130) for better support.


    References:

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