My phone is broken and I can't access my Microsoft Partner account

Question

My phone is broken and I can't access my Microsoft Partner account because of Microsoft athuntication
my account 
******@bsi-eg.com

Answer 1

please give my contact email to solve this issue

or websit to create teket

Answer 2

If you are unable to access your Microsoft Partner account due to issues with Microsoft authentication, especially after your phone is broken, you have a few options:

1. Contact Global Admin: If you are the only global admin for your account, you should contact the Azure Data Protection team at +1 866-807-5850 for assistance.
2. Reset MFA: If you have lost access to your multi-factor authentication (MFA) methods, you can ask your global admin to require re-registration of MFA. This will allow you to set up your authentication methods again.
3. Support Ticket: If you cannot resolve the issue, you can create a support ticket without signing in by visiting the Microsoft Partner support page.
4. Emergency Access Account: To prevent future lockouts, consider setting up an emergency access account (also known as a break-glass account) in Microsoft Entra, which can help you regain access in situations like this.

Make sure to provide as much information as possible when contacting support to expedite the resolution of your issue.