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Hello @Erin McEachren,
Thank you for posting your question in the Microsoft Q&A Forum!
I would like to clarify one point first, to make sure I fully understand your request. Are you looking for a way to allow participants to join the meeting without waiting in the lobby (for example, to bypass the lobby)?
If that is the case, the meeting organizer can manage this directly when creating the meeting. While setting up the meeting, the organizer can go to “Meeting options”, then under Who can bypass the lobby, select “Everyone".
With this setting, participants will be able to join the meeting without waiting for manual approval from the host.
Additionally, I noticed that you mentioned: “We have two accounts but don't appear to have admin rights to either to change settings in Teams.” To better assist you, could you please confirm whether you are an end user within the tenant or an IT administrator for your organization?
This information will help me understand whether the changes you are trying to make should be configured at the meeting level by the organizer, or at the tenant level by an admin through Teams policies in the Admin Center.
Once I have this clarification, I will be happy to guide you further.
Thank you, and I look forward to your response.
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