I need the invoice for this charge on a credit card MICROSOFT#[Moderator note: personal info removed]?

Question

I need the invoice for this charge on a credit card MICROSOFT#[Moderator note: personal info removed] I do not see the subscription in any of my Microsoft accounts, and I am not being sent a receipt for the charge

Answer 1

Hi @Rachel Smith,

Welcome to the Microsoft Q&A forum and thank you for reaching out regarding the unexpected charge on your credit card. I understand how concerning it can be when a charge appears, but you cannot locate the corresponding subscription or invoice.

To ensure we resolve this securely, I have initiated a private message for your convenience and left a note there. At your earliest availability, please review that message so I can assist you more affectively.

To access your private messages, sign in to the Q&A forum using the account you used to post your question. Then, navigate to the Private Messages section to view and respond.

Thank you for your attention to this matter. I look forward to your response.