need to secure my account

Question

Someone else is using my account, How do I secure my account?

Answer 1

I have been a Microsoft user for a email marketing finding widow in matter of code of conduct to unfair to consumers disagrees I have somewhere in Ontario where been using my email services social network that is public I am still trying to find closure for those bott’s any advice for law and order form friends to enemy girlfriends take computer’s form own fingers all to the best.

Answer 2

Hello,

This is the list I would suggest you go through:

Make sure you do this on a computer, not on smartphone or tablet. Go to https://www.outlook.com and log in, click on the gear icon on the top right to launch the settings.

Then, on the Mail tab, go to Rules. Are there any rules set up here? If yes, delete them all.

Then check the conditional format, again, if it's there, delete it.

Then, check Forwarding and IMAP, If any items are present, delete them as well.

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If you can't find anything, go to https://account.live.com > Your info > Sign in Preferences. Make sure to check all the aliases here. If you don't recognize any there, delete it.

Then go to Security > Manage How I sign in, make sure all contact info is yours. Then scroll down on the same page, look under App Password, click on remove existing app passwords as well.

Please make sure you change your password and enable two-step verficiation.

Go to your account online, go to Devices, remove any devices you don't recognize.

Then go to Security, click on Sign out everywhere. This is meant to kill any session that's still connected. Unfortunately, this one will take 24 hours to take effect.

Then, take one step further - Go to your Microsoft account online https://account.live.com> Sign in > Your info > Sign in preference. Add an alias - You have two options here:

Create new: this will allow you to use the native domain outlook.com to create a new alias.

Add existing: this will allow you to add a 3rd party email address, such as yahoo, gmail, as long as they are not already associated with another Microsoft account.

Once added, make this new alias your primary alias, do NOT delete the old alias. Then at the bottom, click on "Change sign in preference". On the next page, uncheck the box for the old alias. This means, from now one, the old alias cannot be used to sign into your Microsoft account, but it can be still used to receive emails, etc.

Answer 3

To secure your account if you suspect that someone else is using it, follow these steps:

1. Change Your Password: Immediately change your password to a strong, unique one that you haven't used before.
2. Enable Two-Factor Authentication (2FA): If you haven't already, enable two-factor authentication for an added layer of security. This will require a second verification method when signing in.
3. Review Security Information: Check your account's security settings. Look for any unfamiliar phone numbers, email addresses, or authenticator apps linked to your account and remove them.
4. Run Antivirus Scans: Perform a full antivirus scan on all devices you use to access your account to ensure they are not compromised.
5. Monitor Account Activity: After regaining access, review your account activity for any unauthorized changes or suspicious activity.
6. Contact Microsoft Support: If you continue to have issues or suspect unauthorized access, reach out to Microsoft Support for assistance. They can help you with account recovery and securing your account further.

By taking these steps, you can help secure your account and prevent unauthorized access in the future.

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References:

• Unable to change password in my Outlook - Microsoft Q&A
• My personal hotmail account hacked by hacker with authentication app enabled. - Microsoft Q&A