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redeemed my points for a sams club card but I never received the code to activate my reward.

Joe Buckvich 0 Reputation points
2026-02-05T16:05:34.8066667+00:00

I redeemed my microsoft points for a sams club card. Microsoft took the points but never sent me a code to redeem the reward. I contacted microsoft about the problem but have had no reply.

Moved from Microsoft Edge | Website issues | Windows 11

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. paulr0511 43,450 Reputation points Independent Advisor
    2026-02-05T16:57:24.1466667+00:00

    Hello, good day and thanks for your question. To add to the above, from a browser go to https://rewards.bing.com/redeem/orderhistory?form=dash_2 and check if you will see the option to resend or get a code from there.

    If you will still encounter an issue after checking the above, you may submit a ticket via https://rewards.bing.com/support for this to get checked internally by the rewards team. Response times may vary due to workload or other tasks at hand, but rest assured that they will review your case and let you know on the outcome.

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  2. Q&A Assist
    2026-02-05T16:05:43.5933333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are experiencing an issue with redeeming your Microsoft Rewards points for a Sam's Club card, where you have not received the activation code after the points were deducted. Unfortunately, the context does not provide specific information regarding the redemption process for Sam's Club cards or any related issues. However, it may be beneficial to try the following steps:

    1. Check Spam/Junk Email: Sometimes, emails can end up in the spam or junk folder, so it's worth checking there.
    2. Contact Support Again: Since you mentioned that you have contacted Microsoft but have not received a reply, consider reaching out again or using different support channels such as live chat.
    3. Try Different Browsers or Devices: Occasionally, issues can arise from the browser or device being used, so attempting to redeem or check your account from another device or browser might help.

    If the issue persists, it may be a good idea to keep following up with Microsoft Rewards Support for a resolution.


    References:

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