Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 248126a5-2785-4

Question

Unable to use free account and practice with my account - ******@gmail.com\

Please unblock me to proceed further

Answer 1

Hello Narendran Sankarlal

As mentioned over private messages, please login to Azure with the tenant specific endpoint and pass the tenant ID I provided.

https://portal.azure.com/TenantID(Please check private messages)

And you will be able to access Azure portal.

If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.

Answer 2

The error message you are encountering, AADSTS5000225, indicates that your tenant has been blocked due to inactivity. This typically happens when a configured tenant is no longer in use, and it helps to reduce unnecessary expenses. To resolve this issue, you have a couple of options:

1. Reactivation: If you are the tenant administrator, you can request to reactivate your tenant within 20 days of it entering an inactive state. After this period, the tenant will be deleted and cannot be recovered.
2. Contact Support: You can reach out to Microsoft support for assistance in reactivating your tenant. Make sure not to submit multiple requests while waiting for a response on your existing case.

If you do not plan to reactivate your tenant, be aware that it will be deleted after 20 days of inactivity.

For further guidance, you may want to review Microsoft's tenant lifecycle policies.

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References:

• Tenant inaccessible due to inactivity