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Local and online Video playback keeps Stuttering. Choppy. Please help me

A-Nu-NA-Bad-Du-Na 0 Reputation points
2026-02-05T16:13:25.5266667+00:00

No matter what video I play if it's online or local video it will play for a few seconds and then make a weird noise and start playing again for 2 to 3 seconds then pause and then make that weird noise again and so on. How do I fix this? I checked and installed all updates including firmware updates for the Bios and graphic card updates. Any driver update that I dan do has been done. I even tried installing VLC Media play and I still have the issue. I also tried turning off GPU hardware acceleration and that also did not fix the issue. Please let me. My computer is not usable if I can't watch videos normally. I can't get a hold of anybody from Microsoft on the phone. I can't even find a number! I also searched reddit and other forums for help and tried all the suggestions and nothing is working.

Windows for home | Windows 11 | Display and graphics
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  1. Sumit D - IA 160K Reputation points Independent Advisor
    2026-02-05T16:47:32.9333333+00:00

    Hi,

    Let me check what I can suggest.

    Please supply the following Information.

    Right-click the Start button and Choose the Run option

    Type in msinfo32

    Press enter.

    Take a screenshot of the System Summary window and post it in the next reply.

    I look forward to your response and am eager to collaborate until we find a solution.

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