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Dell Laptop Camera shows desktop and software access is on. But it still doesn't work

glen evans 0 Reputation points
2026-02-05T16:28:30.5866667+00:00

My Dell laptop camera doesn't work on zoom or Microsoft Teams. I have checked all the settings. it tells me there is a switch that is disabled. I have checked all the switches and my driver is up to date. I am stuck. help please. Here is the message it gives: image.png

Windows for home | Windows 11 | Devices and drivers
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  1. David-M 106.8K Reputation points Independent Advisor
    2026-02-05T17:03:55.59+00:00

    Hi. I'm David, and I'm happy to help you.

    Did you check between the F1 - F12 keys on the keyboard for a key with a camera icon? If you have a key with a camera icon, have you tried pressing the Fn key + <key with camera icon> and see if this unlocks the camera?

    Some Dell laptops have a tiny slider or switch near the webcam lens at the top of the screen.

    If that doesn't help, please tell me the model of your Dell laptop.

    If you prefer, you can share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Feel free to ask back any questions.

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