customer service

Question

i need to speak with an English speaking person. I am so sick of bots and prepopulated responses. Speak to a person

Answer 1

Unfortunately, several years ago Microsoft closed incoming support phone numbers for home users. Only chat is available to start conversation. Later it may be possible to ask for callback. See https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Answer 2

To speak with a live person at Microsoft, you can follow these steps:

1. In the search bar, type "Get Help" and open it.
2. Type "Chat with an agent" and press Enter.
3. Click the "Contact support" button at the bottom.
4. Choose the products and services for which you need help.
5. Follow the on-screen prompts to connect with a live agent. Alternatively, you can select the "Call me back" option and complete the information so they can call you.

If you are having trouble reaching a support agent, you might also consider calling the customer service hotline directly. Depending on your region, you may need to navigate through an automated system to reach a representative.

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References:

• How do I get a live person at Microsoft.?
• I need to speak with a real person and it seems impossible.
• I cant log in to my business account because it is requiring Authenticator app which I do not have
• I need to talk to someone!!
• Use real-time translation of conversations for service representatives and customers
• Customer service phone numbers