My college id keeps on getting declined

Question

Can’t login as student, I am student from [Moderator note: personal info removed]  University

Moved from Artifact Signing

Answer 1

Hi @Dhairya Mehta, 

Thank you for posting your question in the Microsoft Q&A forum.    

Please understand that our forum is a public platform, and we will modify your question to cover your personal information including your organization domain name in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data.    

To better understand why you’re unable to log in as a student from a University, could you please provide a bit more information? The details below will help us narrow down the cause and guide you correctly: 

1. Which service are you trying to log in to?  (For example: Microsoft 365 / Outlook / Teams / University portal / another application) 
2. What is the exact error message you see when you try to sign in?  (If possible, please send a screenshot of the error feel free to hide any privacy information) 
3. Are you using your University email address (e.g., @charusat.edu.in) to sign in? 
4. Is this your first time trying to log in, or were you able to access the account before? 
5. When did the issue start?  (After a password change, account activation, semester start, etc.) 

Thank you again for your time and understanding. While my initial response may not resolve the issue immediately, I’d like to gather more details about your situation so I can assist you more effectively.          

I really appreciate your patience, and I’m here to help. Looking forward to your response.     

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Answer 2

If you're having trouble logging in as a student from Charusat University, it may be due to issues with your Microsoft account or the academic verification process. Here are some steps you can take to troubleshoot:

1. Check your Microsoft account: Ensure that you are using a valid Microsoft account associated with your university email address. If you don't have one, you may need to create a new Microsoft account using your university email.
2. Verify your student status: If you are trying to verify your academic status and it keeps getting declined, make sure you have added and verified your official school email address and linked your LinkedIn account to your Microsoft account. Ensure that your LinkedIn profile includes your university information as well.
3. Contact support: If the verification continues to fail, consider reaching out to Microsoft support for clarification on why your academic status is not being verified. They may require specific documents for manual verification, such as a student ID or enrollment letter.

These steps should help you resolve the login issue you are experiencing.