My microsoft stopped working on my computer

Question

I live in Israel and have had access to Microsoft Office for a few years now and all of a sudden I no longer have access. It was through the ministry of education in ISrael.

Answer 1

If you suddenly lost access to Microsoft Office that was provided through the Ministry of Education in Israel, there could be several reasons for this issue. Here are some steps you can take to troubleshoot the problem:

1. Check Subscription Status: Ensure that your subscription is still active. Sometimes, educational institutions may change their licensing agreements, which could affect your access.
2. Contact Your Institution: Reach out to the Ministry of Education or your educational institution's IT department to confirm if there have been any changes to the Microsoft Office access or licensing.
3. Re-login: Try logging out of your Microsoft account and then logging back in. Sometimes, re-authenticating can resolve access issues.
4. Repair Office: If Office applications are not functioning properly, you might want to repair the Office installation. You can do this through the Control Panel by selecting the Office application and choosing the repair option.
5. Reinstall Office: If the problem persists, consider uninstalling and then reinstalling Microsoft Office to ensure that you have the latest version and that all components are correctly installed.

If none of these steps resolve the issue, you may need to seek further assistance from Microsoft support or your educational institution's IT support team.

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References:

• I have issue signing in to my microsoft office account. - Microsoft Q&A
• Can no longer login to office. I have a subscription - Microsoft Q&A