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HOw to fix getting my email outlook.com windows

-Sherri A 20 Reputation points
2026-02-05T20:24:27.8166667+00:00

Not getting my emails and changed my password couple of time and now locked out for 24hrs. Very important to get my emails

Outlook | Windows | Classic Outlook for Windows | For home
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  1. John Jefferson Doyon 62,530 Reputation points Independent Advisor
    2026-02-05T21:19:15.42+00:00

    Hi, I'm John! I will help you with this.

    Microsoft may temporarily lock the account for security reasons. This is meant to protect you from unauthorized access.

    While waiting for the 24-hour lock to clear, may I ask if you’re able to access your Outlook account on another device or browser where you may still be signed in?


    Click "Add comment" to let me know.

    Regards,

    John J.D.


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  1. -Sherri A 20 Reputation points
    2026-02-05T20:25:37.4566667+00:00

    I need to get into my emails I can not get new emails coming in. I do not know any other way to say this


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