I tried everyone of the above solutions and nothing worked. I even unloaded MS 365 and reinstalled it to no avail. Finally, I reverted back to the original outlook and it worked well. It seems there is a bug in the new 2026 outlook autho with OneNote. I see when searching that several others have had a similar issue. Are there any other solutions? This is the only way I like to work with OneNote.
MS 365 2026 Outlook not working with MS Onenote. Authentication errors
Trying to send emails to onenote has become frustrating. Once app button is selected, it throws a windows "something went wrong" window 0x80049dd3. Once I cancel that screen, it throws another errors screen "something went wrong (7q6ca). Once i close out that screen, the "send to OneNote side screen appears with a sign in button. Once I select that button I am able to sigh into my onenote account. However, I now cannot save anything and the same error messages appear.
Search the interwebs with no solution. Please help!
Moved from <Microsoft 365 and Office | OneNote | For home | Windows>
Outlook | Windows | New Outlook for Windows | For home
2 answers
Sort by: Most helpful
-
-
Chloe-V 5,450 Reputation points Microsoft External Staff Moderator
2026-02-06T08:41:26.54+00:00 Hi Tom Pennavaria,
Thank you for reaching out to Microsoft Q&A forum.
In New Outlook for Windows (Microsoft 365 / Outlook 2026), incidents affecting the Send to OneNote feature (such as 0x80049dd3 or 7q6ca) are typically related to Office authentication or sign‑in cache behavior.
Please try the following steps:
1. If the 0x80049dd3 incident appears, select Cancel (do not choose Continue) to dismiss the sign‑in prompt, then retry the Send to OneNote action.
2. Repair Microsoft 365 from Windows
- Open Windows Settings > Apps > Installed apps
- Locate Microsoft 365
- Select Modify > choose Online Repair
- Restart the device after the repair completes
3. Check for add‑in conflicts:
- Press Win + R, run
outlook.exe /safe - If Send to OneNote works in Safe Mode, disable any non‑Microsoft add‑ins and test again.
4. Create a new Outlook profile:
- Open Control Panel > Mail > Show Profiles
- Select Add, set the new profile as default, re‑add your account, and test again.
Please feel free to let me know if you have any further updates, thank you.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.