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MS 365 2026 Outlook not working with MS Onenote. Authentication errors

Tom Pennavaria 0 Reputation points
2026-02-05T23:19:12.22+00:00

Trying to send emails to onenote has become frustrating. Once app button is selected, it throws a windows "something went wrong" window 0x80049dd3. Once I cancel that screen, it throws another errors screen "something went wrong (7q6ca). Once i close out that screen, the "send to OneNote side screen appears with a sign in button. Once I select that button I am able to sigh into my onenote account. However, I now cannot save anything and the same error messages appear.

Search the interwebs with no solution. Please help!


Moved from <Microsoft 365 and Office | OneNote | For home | Windows>

Outlook | Windows | New Outlook for Windows | For home
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  1. Tom Pennavaria 0 Reputation points
    2026-02-06T16:37:25.6566667+00:00

    I tried everyone of the above solutions and nothing worked. I even unloaded MS 365 and reinstalled it to no avail. Finally, I reverted back to the original outlook and it worked well. It seems there is a bug in the new 2026 outlook autho with OneNote. I see when searching that several others have had a similar issue. Are there any other solutions? This is the only way I like to work with OneNote.


  2. Chloe-V 5,450 Reputation points Microsoft External Staff Moderator
    2026-02-06T08:41:26.54+00:00

    Hi Tom Pennavaria,

    Thank you for reaching out to Microsoft Q&A forum.

    In New Outlook for Windows (Microsoft 365 / Outlook 2026), incidents affecting the Send to OneNote feature (such as 0x80049dd3 or 7q6ca) are typically related to Office authentication or sign‑in cache behavior.

    Please try the following steps:

    1. If the 0x80049dd3 incident appears, select Cancel (do not choose Continue) to dismiss the sign‑in prompt, then retry the Send to OneNote action.

    2. Repair Microsoft 365 from Windows

    • Open Windows Settings > Apps > Installed apps
    • Locate Microsoft 365
    • Select Modify > choose Online Repair
    • Restart the device after the repair completes

    3. Check for add‑in conflicts:

    • Press Win + R, run outlook.exe /safe
    • If Send to OneNote works in Safe Mode, disable any non‑Microsoft add‑ins and test again.

    4. Create a new Outlook profile:

    • Open Control Panel > Mail > Show Profiles
    • Select Add, set the new profile as default, re‑add your account, and test again.

    Please feel free to let me know if you have any further updates, thank you.


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