print que is deleting file before printing

Question

i print document. ck print que, it shows in que as printing then immediatly deletes before printing. i've cleared the que many times. stopped & started services. The file prints from my phone app.

Answer 1

Hello patrick lohry, welcome to Microsoft Q&A forum.

I understand your situation. Please try the following steps:

1. Press Win + R, type services.msc, and press Enter. Right‑click Print Spooler and select Stop.
2. Open File Explorer and go to: C:\Windows\System32\spool\PRINTERS
3. Delete all files in that folder.
4. Go back to the Services window and start the Print Spooler again.
5. Try printing once more.

If the issue continues, you can also run the built‑in printer troubleshooter: Settings > System > Troubleshoot > Other troubleshooters > Printer > Run.

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