This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Hi
I have an issue, and when I purshased the upgrade for windows from family to pro 0xc004f050 from the store they don't give me any key. So even if I use the temporary key seen in this post https://learn.microsoft.com/en-us/answers/questions/5630397/how-to-fix-0xc004f050-error-to-switch-windows-11-f?page=1&orderby=helpful&translated=false it doesn't work.
I don't have the pro key either the upgrade it's only available via the store.
Thanks
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 16%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
similar issue with me-didn't receive any digital license via-email, purchase of Pro license only shown under "Order History' not under 'Orders'(which says-' no purchase for the last 3 months'- even though my purchase was on 15th Jan'26.), also the purchase doesn't show under "Products you purchased" in Settings. tried all methods including upgrade/installation from the store after disconnecting from the internet; Mounting the relevent ISO file & running it, etc etc, but nothing worked! contacted microsoft support whose personnel botched up the custom installation and left me high & dry with the PC screen locked & doing nothing for hours. One thing i can mention here is that the version on my PC has a Build 26200, which is a Preview version , which might be the reason for the problem.?
1
Open the Settings App, then go to the activation settings WIndows.
In there, what edition (Home, Pro or Enterprise) is now indicated as installed on your PC.
2
You indicate you tried using the generic Pro key method to perform the upgrade, did you disconnect your PC from the Internet before trying that method, and did you try that process a couple of times.
