Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I am unable to login to azure for some reason
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Anthony Ettinger
0
Reputation points
Sign-in failed
Error code: interaction_required
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: ade207f1-3f2b-48ca-9c96-1806b06e2700 Correlation ID: 019c09c5-8126-7749-bb72-65abe78ff4b0 Timestamp: 2026-01-29 12:41:05Z
case number: PII
My case has been closed apparently. and their phone number AI is complete trash. I can't find a way to talk to a human. My account works fine on other MS sites, just not portal.azure.com
Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes
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Anthony Ettinger 0 Reputation points
2026-02-06T09:28:49.1333333+00:00 i called support the ai is useless and just keeps telling me to login to azure to file a ticket.
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Rukmini 30,865 Reputation points Microsoft External Staff Moderator2026-02-06T09:37:32.5733333+00:00 Hello Anthony Ettinger,
Lets continue over private messages
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