Unable to get the certification ID of AI-900 exam

Question

I had passed the Microsoft Azure AI-900 as I got a voucher and given the exam from certiport portal but unable to see the certificate on the website as I need the Certification ID.

Answer 1

https://learn.microsoft.com/en-us/credentials/certifications/missing-certifications

Testing at Certiport Exams and Certifications earned through Certiport are not currently reflected in the Microsoft Learn profile. Until further notice, you will need to manage and share any Certiport credentials separately through your Certiport user account. For help with Certiport account issues, contact Certiport Customer Service.

Answer 2

Try support:

https://learn.microsoft.com/en-us/credentials/certifications/missing-certifications

https://learn.microsoft.com/en-us/credentials/support/help

Support request:

Credentials Support

Answer 3

If you are unable to see your certification ID for the AI-900 exam, it is recommended to check your Microsoft Learn profile. Sign in to Microsoft Learn, click on your profile name, and navigate to the "Credentials" section. This should show you the certifications you have earned, including the AI-900 exam.

If the certificate is not visible there, you may need to contact Microsoft Certification Support for further assistance. They can help you verify your account and provide the necessary details regarding your certification ID.

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References:

• Have not received my certificate after successful completion of my exam - Microsoft Q&A
• How we get certification certificate after exam pass, didn't received from last 6 months - Microsoft Q&A