Cannot connect to network with laptops set up as "work" computers but can as "personal" computers

Aaron Wells 1 Reputation point
2021-10-04T14:16:57.24+00:00

I have been having a particular issue trying to connect any of the 10 laptops in our office to the shared drive over the network. Mapping network drive will not work if the laptop was set up as a "work or school account" when setting it up new. It will, however, map net work drive with no problems at all if I set the laptop up as a personal computer. I did a test to that theory by restoring 3 laptops, and all 3 were reset to personal computers - it worked. I can connect all day long to the network drive on those 3 computers.

I went into the credential manager and input manually on the others, but nothing. I eventually killed the work computers and reset them as personals. all 10 now connect no problem to the network drive. Boss bought a brand new laptop (Windows 10) 2 weeks ago and I decided to set it up as a work computer - same thing. I reset it as a personal computer - got into network drive no problems.

Most laptops in office are ver. 20H2 I believe.

Any assistance or suggestions would be most appreciated.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,311 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Limitless Technology 39,506 Reputation points
    2021-10-06T14:35:43.66+00:00

    Hello Aaron W,

    Thank you for your question.

    Look, as you stated that you believe all computers are version 20H2, I recommend that you upgrade as soon as possible to the recent version called 21H1.

    Follow the instructions below to do this:

    https://www.microsoft.com/en-us/software-download/windows10

    Step 1: Access the above link and select the Update Now option, an application will be downloaded in which you must install on your computer.

    Step 2: when installing you must open the application and the download, verification and installation of the recent version will start.

    Step 3: After you will be asked to restart the device to complete the update, after a few minutes you will have the latest version.


    If the answer is helpful, please vote positively and accept as an answer.

    0 comments No comments