Hi. I'm David, and I'm happy to help you.
Please click the "Allow" button in "Audio" under "General" (in the same place as the first screenshot).
What happens after clicking the button?
Also, please clarify the following:
Is the microphone internal or external?
If it is external, does the microphone have a standard audio connector (Jack connector) or a USB connector, or is it connected via Bluetooth?
Share a screenshot of the "Recording" tab of the sound options.
- Press "Windows + R", type
mmsys.cpl, and press Enter; - Select the "Recording" tab and take the screenshot.
Use the shortcut "Windows + Shift + S" to use the screenshot tool.
Also, share a screenshot of your system information.
- Press "Windows + R", type
msinfo32and press Enter.
Maximize the window and use the screenshot tool.
I await your reply.