account hacked/deleted

Question

the Microsoft account I am using right now is not the account that I cannot access, the Microsoft account is either deleted or hacked as I cannot sign in, even in account recovery I cannot login to the account there is no access. it says the account has not been found and I don't know how to restore it

Answer 1

I don't want to be the bearer of bad news, but since account recovery doesn’t work, unfortunately, there is nothing that can be done.

Best regards,

Darhyl

Answer 2

Hey there! Nice to meet you!

Based on your description, your Microsoft account may have been compromised. The hacker was able to remove the account's primary email address/security info and replace it with their own email address, which is why you received the error that your account has not been found.

The only way to recover a hacked account is through the official Microsoft troubleshooter guide:

https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If the account recovery web form doesn't work, and since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

Thank you for your understanding.

Best regards,

Darhyl

Answer 3

dumbass Microsoft i literally cant sign in how do I contact support without signing in