Microsoft Solitaire Switches off Keyboard Lights

Question

Dear Team,

Some aspects of this issue resemble those in an older Q&A thread entitled Microsoft Solitaire Re-Enables Dynamic Lighting:

Here, the keyboard lights are turned off during the commencement of games in Microsoft Solitaire Collection version 4.24.12220.0. Using a Logitech G213 keyboard without any GHub install. Instead use OpenRGB (no WinRing0) with an active profile just for the keyboard lights, don't have it running as a scheduled task. Re-activating the profile in OpenRGB brings back the keyboard lights. Everything re dynamic lighting in Windows Settings is disabled as per linked thread.

Referred the issue to the Xbox team, the suggested standard system checks were carried out.

Any info regarding resolution of keyboard lights staying on appreciated.

Thanks.

Answer 1

Issue resolution was simple enough, disabled and uninstalled the OpenRGB utility, and turned on the relevant Windows settings found in Settings>Personalization>Dynamic Lighting.

Keyboard lighting works well in Solitaire.

Answer 2

It seems that the issue you're experiencing with the keyboard lights turning off during gameplay in Microsoft Solitaire Collection may be related to the dynamic lighting settings. Since you mentioned that you have dynamic lighting disabled in Windows Settings and are using OpenRGB for your keyboard lights, it could be that the game is interfering with the lighting settings when it starts.

Here are a few suggestions that might help:

1. Check for Updates: Ensure that both Microsoft Solitaire Collection and your keyboard drivers are up to date.
2. Test Without OpenRGB: Try running Microsoft Solitaire Collection without OpenRGB to see if the issue persists. This can help determine if OpenRGB is causing the conflict.
3. Reconfigure OpenRGB: Since you can re-activate the profile in OpenRGB to bring back the lights, consider setting it to run in the background while playing, if possible.
4. Contact Support: If the issue continues, you may want to reach out to Microsoft support for more specific troubleshooting related to the game and dynamic lighting interactions.

Unfortunately, there may not be a direct resolution available at this time, but these steps could help mitigate the issue.