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We have an issue where Microsoft Defender Secure Score is showing 0% for the tenant. Secure Score recommendations and history are empty ("No data to display" / "No data to show").
It has been 7 days since the license upgrade from E3 to E5 to most of our users on last Friday (1-30-2026). Licensing appears to be valid and active.
No known feature enablement/disablement in Microsoft Defender or related security products during this timeframe.
verified and there are no Advisories or Incidents related to Microsoft Defender, Secure Score, or Security Center.
Tenant synchronization is OK
There is no secure score filters applying. All I can see is 0% and "No data to display" or "No data to show"
I'm accessing Secure Score with an account that has the required permissions I have global administrator role
No recent changes to user roles or access policies
No integrations (e.g., third-party security solutions, SIEM) that could affect Secure Score data
Didn't add or removed any connected services or data sources
No security policies, compliance settings, or device management configurations been changed in the last week
did not recently enabled/disabled any security features in Microsoft Defender
No any errors, failed syncs, or configuration changes related to Secure Score or Defender
tried accessing Secure Score from different browsers or devices not just me, my coworkers too. Clearing cache, different Browsers, and different devices.
The Secure Score was previously showing expected values and recommendations before this issue
Missing data is not showing anything.
A cloud-based identity and access management service for securing user authentication and resource access
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Hello Montoya, Mabelle,
Thank you for the detailed information — based on everything you’ve already validated, this behavior is not expected and is typically related to the Secure Score backend evaluation not being triggered for the tenant, rather than a licensing or permission issue.
A few important points based on similar cases:
If Secure Score still shows 0% with no data after completing the above and waiting for the next evaluation cycle, the issue will need to be investigated by Microsoft backend teams.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 48%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
I am experiencing the same issue. It used to work. Not sure how long it has not been working.
Mine is due to not having E5 or XDR licensing.
Pletcher, Jeff could you please post a new question regarding this and tag me over the post.