Microsoft Store keeps freezing when clicking the download button.

Question

Hi,

I've been trying to install minecraft for the past 3 hours, but every time I hit the download button, microsoft store freezes and refuses to be opened until I close it with task manager. I've tried installing every update, resetting the app, fixing the cache and many other stuff. Nothing has worked and I'm about to give up on this, so I might aswell ask how to fix this problem here.

update: I got it to stop freezing but now the download is stuck at 0%.

Answer 1

I'm sorry to hear that you're experiencing this issue. I'm happy to help.

Does the freezing issue occur only with Minecraft, or does it affect all apps when downloading?

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Try uninstalling and reinstalling the Windows Store.

Press Windows Key + X and choose Windows PowerShell (Admin). Copy and paste the command below and hit Enter.

Get-AppxPackage -Name "Microsoft.WindowsStore" | Remove-AppxPackage

Note: Please complete the process before proceeding.

After that, reinstall the Windows Store. Press Windows Key + X and choose Windows PowerShell (Admin). Copy and paste the command below, then hit Enter.

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Wait 2 minutes, then reboot your computer and try again.