My outlook Hack how do I fix it

Question

My outlook got hack I have friends sending my pictures saying that my email got hacked how do I fix it

Answer 1

Hi, I'm John! I will help you with this.

To help narrow down the issue:

1. Does it look like the email address linked to your account was changed?
2. Did you receive any alerts, notice unusual activity, or received any notice that your security info was changed (email/phone updated)?

Also, please try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.

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Once I have a bit more detail, I can guide you through the next steps.

Click "Add comment" to let me know.

Regards,

John J.D.

Answer 2

If your Outlook account has been hacked, here are some steps you can take to regain control and secure your account:

1. Change Your Password: Immediately change your password to a strong, unique one that you haven't used before.
2. Check for Unauthorized Activity: Review your account activity for any unauthorized changes or messages that you did not send. Look for any strange rules or settings that may have been added.
3. Remove Suspicious Rules: Sign in to Outlook Web and check Settings → Mail → Rules for any suspicious rules. Delete any that you did not create.
4. Check Forwarding Settings: Ensure that there are no unknown forwarding addresses set up in your account. This can be done in the same settings area.
5. Enable Two-Factor Authentication (2FA): If you haven't already, enable 2FA for an additional layer of security.
6. Scan Your Devices: Run a full antivirus scan on all devices you use to access your Outlook account to ensure they are not compromised.
7. Notify Your Contacts: Inform your friends and contacts that your account was hacked, so they can be cautious of any suspicious messages they may receive from your account.
8. Contact Microsoft Support: If you continue to face issues, consider reaching out to Microsoft Support for assistance in recovering your account and securing it further.

By following these steps, you can help secure your account and prevent further unauthorized access.

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References:

• Respond to a compromised cloud email account
• Troubleshoot sign-in issues and account access problems