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I am trying to activate Dev Mode on my Xbox Series X , but when i get to the step to activate my Xbox using the link, https://aka.ms/activatexbox, it says, "Access Restricted.... your Partner Center account has been deactivated. for assistance, please contact your Partner Center admin or support."
i tried to get support in the Partner Center, but i am stuck in this endless AI support loop, which leads me nowhere and i can seem to get a clear answer on how to reactivate my account and can't get in touch with actual support.
quick history, i enabled Dev Mode on my Xbox One years ago when i had to pay MS $20 to enroll. it is now free to enroll. it's been a while since i logged in to my partner center account and i think that is why my account has been deactivated. any help to get my partner account reactivated would be greatly appreciated.
Other features or issues related to Microsoft Partner Center
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I was able to solve the problem. You need to contact reportap@microsoft.com and explain that you can't access the account. Send them a screenshot of the error message and your Seller ID so they can unblock you. Everything was resolved within a week.
I think that the block isn’t on the xbox… it’s the partner‑center tenant that slipped into dormant state and stopped answering the dev‑activation call. once support re‑enables that tenant, the activate flow starts moving again.
My reply seems to have shown up twice… looks like a network glitch on my side. sorry about that.
thanks for the reply. so i just have to wait for support to reactivate my partner center account?
yeah… u r right. At this point it really does come down to support flipping the tenant back on. nothing on the xbox side will move until that flag is lifted, but once they do it, the flow wakes up fast.
I've had this problem for 4 months and it's still the same.
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