I need to cancel my subscription

Question

Trying to cancel my microsoft*14 day trial that I never signed up for. It is impossible to communicate directly with anyone and the instructions I have been given online are useless.

Answer 1

To cancel your Microsoft 14-day trial subscription, you can follow these steps:

1. Turn off recurring billing: This is crucial to prevent future charges. You can do this by going to your Microsoft account services page.
2. Cancel your subscription:
   • Sign in to your Microsoft account at account.microsoft.com/services.
   • Find your subscription and select Cancel subscription.
   • Follow the prompts to confirm your cancellation.

If you are unable to cancel the subscription online, you might consider contacting Microsoft support for assistance. However, if you do not have access to the account, you may need to reach out to your credit card issuer to stop the charges.

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References:

• Cancel your subscription in the Microsoft 365 admin center
• Cancel your subscription in the Microsoft 365 admin center