Issue with data movement from sharepoint to azure blob having issue with pre built "documents" custom document library working fine

Question

Azure logic App - Sharepoint Data migration We are in the process of moving data from an Sharepoint site to an Azure blob, We are utilizing Azure Logic app. the orchestration has been created and appears to work as expected when testing agaist a "custom" document library. When utilizing the Prebuilt "Documents" library within the site, no data appears to be moved. Mod moved from: Microsoft 365 and Office | SharePoint | Other | Windows

Answer 1

Dear @rajesh kumar,

Thank you for reaching out to the Microsoft Q&A forum. I’m happy to assist you.

Since your data‑movement workflow works correctly for a custom SharePoint library but fails specifically for the default “Documents” library, this issue is very likely related to configuration or permission behavior inside your tenant. These backend details (such as library internal paths, permission inheritance, API responses, or connector authentication) cannot be reviewed or accessed through this community forum.

As a forum moderator, my role is limited to providing general guidance. I do not have access to your tenant backend, diagnostic logs, or internal SharePoint/Logic Apps configuration, so I’m unable to verify what is causing the connector to skip the “Documents” library.

Because this issue impacts a core SharePoint site library and requires a deeper investigation, I strongly recommend opening a support ticket so the Microsoft engineering team can review your tenant and connector logs directly. The Global Admin can create a support ticket by sign in to the Microsoft 365 Admin Center > Support > Help & Support.  

For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.     

Note: If you’re an end-user, please coordinate with your Office 365 Global Administrator to handle these steps. If you receive any update from Support or additional information, feel free to share it here so the community can learn from your findings.

If you need any further assistance, feel free to reach out. I am here to help. Thank you very much for your understanding and your cooperation.

Answer 2

It sounds like you're experiencing issues with data migration from a SharePoint Prebuilt "Documents" library to Azure Blob using Azure Logic Apps. Here are a few steps and considerations that might help you troubleshoot the problem:

1. Permissions: Ensure that the Logic App has the necessary permissions to access the Prebuilt "Documents" library. Sometimes, the permissions for custom libraries differ from those of standard libraries.
2. Configuration: Double-check the configuration settings in your Logic App. Make sure that the actions and triggers are correctly set up to point to the Prebuilt "Documents" library.
3. Data Format: Verify that the data format in the Prebuilt "Documents" library is compatible with the Logic App actions you are using. There could be differences in how data is structured in custom libraries versus built-in ones.
4. Error Logs: Check the run history and error logs of your Logic App to identify any specific errors that occur when trying to access the Prebuilt "Documents" library. This can provide insights into what might be going wrong.
5. Testing: If possible, create a simple test Logic App that only attempts to access and move data from the Prebuilt "Documents" library to see if the issue persists in isolation.
6. Consult Documentation: Review Microsoft documentation related to Azure Logic Apps and SharePoint connectors for any known limitations or specific configurations needed for Prebuilt libraries.

If the issue continues, consider reaching out to Microsoft support for more tailored assistance based on your specific setup.

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References:

• Create a Document Intelligence Logic Apps workflow (workflow-sharepoint)
• Index data from SharePoint document libraries