PC shutting off, Event ID 41, occurs randomly while not even gaming.

Question

Hello, my pc has been randomly shutting down, it shows a black screen with a loading logo and an error code for less than a second before restarting, leaving me no time to read it. This issue occurs while gaming, while browsing the web or just having an empty desktop. No files are being created in the windows minidump folder and all I have to go off of is the Kernal-power event id 41 in windows event viewer. I have also saved the event logs captured a few minutes after the most recent crash and restart, however not sure how to share them here. I am aware it could be a PSU issue, however I find this very unlikely as its a highly rated PSU on the PSU tier-list and its less than 6 months old, I am looking for what else I can trouble shoot before having to buy an entirely new PSU. Windows 11, gpu drivers, chipset drivers are all fully up to date. Temps seem to be fine, gpu sits around 32 celcius idle up to 72 while gaming, cpu idles at 45 and reaches 71 in a cpu intensive game. No overclocks are applied to my cpu or gpu, only my ram is set to the default xmp profile.

PC: 7800x3d

32GB DDR5 6000Mhz

Asus B650-A Strix

Inno3d X3 OC RTX 5070TI

Be Quiet! Purepower 12M 750W PSU

WD SN750 1TB

WD SN850X 1TB

Answer 1

Hi,

Kernel-Power 41 (63) error mostly means the problem with power supplying. Can you replace power supply unit for checking? It may mean problems with power management in BIOS or motherboard too.

And you may try to turn off all CPU power saving modes in BIOS (different C states) to check if the problem is in motherboard.

See some details at https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-event-id-41-restart

Answer 2

Hi,https://thegeekpage.com/resolved-kernel-power-41-critical-error-on-windows-10/

See if this site helps.