Why i can't open my image when the image is in any folder. i can only open the image when the image is located at dekstop.

Question

can anyone help me why i can't open my image in any of my folder. and it pop up not implemented. i can only open my image when the image is located at dekstop. how to fix this? is it because im using windows 10? will it be fix if im format my laptop and install windows 11?

Answer 1

Since this is a public forum, we will hide your personal identifiable information, and I have sent that image of yours containing your personal identifiable information in a private message so we can work together to resolve the issue.

Hi Haz,

Thanks for reaching out to Microsoft Q&A Forum. I understand you cannot open images inside folders on Windows 10 and you only see the “Not implemented” error unless the image is on the desktop.

Before proceeding, I need to narrow this down a bit:

1. Does this happen with all image formats (PNG, JPG, BMP) or only specific ones?
2. Does the issue appear in all folders, including Documents and Pictures?

In the meantime, you can try these steps:

1, Update Microsoft Photos

• Open Microsoft Store
• Select Library
• Click Get updates and install all available updates

2, Repair or reset the Photos app

• Open Settings > Apps > Apps & features
• Select Microsoft Photos > Advanced options
• Choose Terminate, then Reset

3, Try reinstalling Microsoft Photos

• Open PowerShell (Admin)
• Run: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
• Restart the device
• Reinstall Photos from Microsoft Store

4, Test with another image viewer

• Right‑click the image
• Select Open with
• Choose Paint or another installed app

5, Check file type associations

• Open Settings > Apps > Default apps
• Choose default apps by file type and ensure PNG/JPG open with a valid viewer

6, Run a system file repair

• Open Command Prompt (Admin)
• Run: sfc /scannow

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Answer 2

Hello,

If you right‑click the image and choose “Open with”, can you open it using a different image viewer?

We need to confirm whether the issue is caused by the image software itself.