LENOVO VANTAGE AND MICROSOFT STORE ISSUE

Question

HELP PLEASE I have bought lenovo loq 15irx10 and the problem iam facing is reagrding lenovo vantage app 1st it was wokring fine then it started to crash and freeze alot so i uninstalled lenovo vantage app also i uninstalled the lenovo services app because i thought its part of uninstallation then i went to microsoft store to fresh install lenovo vanatge app there now it is failing to download i tried restarting laptop but it didnt worked still its not being installed NOW ANOTHER PROBLEM RISES HERE after this anything in microsoft store has stopped downloading for me it fails and retry button pop ups Si tried reset microsoft store still it dont works i guess if i get lenovo vantage services app everything will be fixed but i cant find it anywhere not even on website HELP PLEASE

Answer 1

Hi @Muhammad Naeem  

Thank you for posting your question in the Microsoft Q&A forum 

From your description, this looks like Microsoft Store itself has become corrupted, not just Lenovo Vantage. Once the Store breaks, all apps depending on it fail to download or update, which matches your situation (“Retry” button, nothing installs, even other apps fail). 

Here are a few steps you can try: 

1. Force Clear the Broken Files 

• Open PowerShell as Admin: Right-click the Start button and select Terminal (Admin) or Windows PowerShell (Admin). 
• Run the following commands one by one (copy and paste, then press Enter): 
• This command removes the Vantage package completely: Get-AppxPackage -AllUsers E046963* | Remove-AppxPackage -AllUsers 
• This command clears the Microsoft Store's internal cache: wsreset.exe (A blank black window will appear; wait for it to close and the Store to open automatically.) 

2. Repair the Microsoft Store 

• Open PowerShell (Admin) again. 
• Paste this command to re-register the Store app: Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 
• Restart one more time. 

3. Fresh Install 

• Open the Microsoft Store. 
• Search for Lenovo Vantage and try the download again. 
• Once it opens, it may ask to download "Additional Services"click Yes/Download. This will restore that "Vantage Services" app you were looking for. 

Hopefully it will help work with your issue and if you have any other questions or need further assistance, feel free to ask.

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