I consistently get a error code 0x80244022 when trying to install iCloud for Windows from the Microsoft Store.

Question

I consistently get a error code 0x80244022 when trying to install iCloud for Windows from the Microsoft Store. I've followed advice provided on line to no avail.

Answer 1

same here, have the issue today was trying to download an app. seems like Microsoft servers may be the issue?

Answer 2

I can't even synchronize the WSUS server. In SoftwareDistribution.log, I see messages like:

2026-02-07 14:38:26.253 UTC	Error	WsusService.43	SoapUtilities.LogException	USS ThrowException: Actor = https://sws.update.microsoft.com/ServerSyncWebService/ServerSyncWebService.asmx, Method = ?, ID=00000000-0000-0000-0000-000000000000, ErrorCode=InternalServerError, Message=
   at Microsoft.UpdateServices.Internal.SoapUtilities.LogException(SoapException e)
   at Microsoft.UpdateServices.Internal.WebServiceCommunicationHelper.ProcessWebServiceProxyException(SoapHttpClientProtocol& webServiceObject, Exception exceptionInfo)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.WebserviceGetRevisionIdList(ServerSyncFilter filter, Boolean isConfigData)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.CatalogSyncThreadProcess()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()

On a client that does not use WSUS, I see the message "Windows Update Client failed to detect with error 0x80244022" in ReportingEvents.log.

It seems that this is not just a problem with the MS Store.

Answer 3

Hello my friends, under my constant paranoia, checking logs in the event viewer as usual, I also noticed the same thing. It seems to be a problem with Windows services, you can check it here: https://status.cloud.microsoft/
Hope this helps

Answer 4

Hello, thank you for reaching out to Microsoft Q&A.

May I please know whether you’re able to download or install other applications from the Microsoft Store?

I recommend temporarily switching your default network from your current Wi‑Fi to a mobile data connection, such as a mobile hotspot, and then trying to download the app from the Microsoft Store again. Check whether the download works when you’re connected to a different network.

If you are still having issues, here's what you can try:

Method 1.

Reset Windows Store cache-

Click Windows + R key, type winver in the run dialog box, and click Enter.

Wait for the Microsoft Store to appear automatically.

Method 2.

Uninstall any other cloud services you have installed, such as Dropbox or Google Drive. If you are already using cloud services on your Windows PC, you may encounter errors when downloading or installing iCloud. You can temporarily uninstall them to see if this resolves the issue.

Method 3.

Re-register Microsoft Store.

Exit the Microsoft Store if opened.

Click Windows + X key, select Terminal (Admin). Run the command below and click enter.

Get-AppxPackage -AllUsers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Let me know if you still need more help.

Answer 5

The error code 0x80244022 typically indicates that there is an issue with the network connection or that the required endpoints for the Microsoft Store are blocked. Here are some steps you can take to troubleshoot this issue:

1. Check Network Connection: Ensure that your internet connection is stable and that you can access other websites.
2. Firewall/Proxy Settings: Verify that your firewall or proxy settings are not blocking the Microsoft Store. You may need to allow specific endpoints that the Microsoft Store requires to function properly.
3. Windows Update: Make sure that Windows Update is functioning correctly, as the Microsoft Store relies on it for updates. Check for any pending updates and install them.
4. Reset Microsoft Store: You can reset the Microsoft Store by going to Settings > Apps > Apps & features, finding Microsoft Store, and selecting the option to reset.
5. Check Microsoft Store Install Service: Open the Services app (type services.msc in the Start menu), find the Microsoft Store Install Service, and ensure it is running. If not, start it and set it to Automatic.

If these steps do not resolve the issue, consider using the Windows Package Manager (winget) to install iCloud for Windows as an alternative method.

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References:

• Troubleshoot Microsoft Store app download failures
• Common error codes