I can't download something in microsoft store

Question

Ive been trying to download tiktok for an hour. I use a laptop and I want to download tiktok. Ive tried restarting my laptop and clearing or reset the microsoft store but it keeps saying error. Please help

Answer 1

Hi, good day!

• When was the last time it worked properly?
• Have you made any changes to your computer recently?

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Please let me know if you have tried the methods below.

• If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
• Please try changing your Region to United States if it helps.
• Please try signing out your Microsoft Account from the Microsoft Store then sign-in again
• Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

• Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If disabled, change it to Automatic, click Start and click OK.

• Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca

After that, restart your computer

• Re-register built-in apps and reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell (Admin)

Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.