I can't download anything on Microsoft store. Stuck on give us a few minutes

Question

Hi there,

I can't download anything on Microsoft store and its stuck on "give us a few minutes". First I tried to download HEVC Video Extensions and I thought it was the app then I tried another one and another one again then I realized that its not the apps I'm downloading but I think there is an issue with the store itself.

I tried different steps recommended by microsoft support but its not working any of it either.

I hope you can help me with this.

Thank you.

Answer 1

Hi, good day!

• When was the last time it worked properly?
• Have you made any changes to your computer recently?

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Please let me know if you have tried the methods below.

• If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
• Please try changing your Region to United States if it helps.
• Please try signing out your Microsoft Account from the Microsoft Store then sign-in again
• Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

• Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca

After that, restart your computer

• Re-register built-in apps and reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell (Admin)

Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Answer 2

Ohhhh I restarted again and we have seen the light. Thank you kind sir 🫡

Answer 3

If you're experiencing issues with the Microsoft Store being stuck on "give us a few minutes" while trying to download apps, here are some troubleshooting steps you can try:

1. Check Internet Connection: Ensure that your internet connection is stable and working properly.
2. Restart Microsoft Store: Close the Microsoft Store app completely and then reopen it.
3. Check Microsoft Store Install Service:
   • Press Windows Key + S and type services.msc.
   • Find the Microsoft Store Install Service, double-click it, and ensure it is running. If not, set it to Automatic and start it.
4. Reset Microsoft Store:
   • Go to Settings > Apps > Installed apps.
   • Find Microsoft Store, click on the three dots next to it, and select Advanced options. Then, choose Reset.
5. Re-register Microsoft Store:
   • Open PowerShell as an administrator and run the following command:

          Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
     

   • Restart your computer after running the command.
6. Check for Windows Updates: Ensure your Windows is up to date by checking for updates in Settings > Update & Security > Windows Update.

If these steps do not resolve the issue, you may want to consider checking if there are any firewall or proxy settings that might be blocking the Microsoft Store from functioning properly.

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References:

• Troubleshoot Microsoft Store app download failures
• Extremely Slow Download Speeds From Xbox and Microsoft Store