Hello! See if any of these solutions help. If they don't, you'll probably need to reinstall the Microsoft Store.
Run the troubleshooter
- Open Windows Settings (press CTRL+I) > Select "Update & Security" > In the left panel, select "Troubleshooting".
- Select "Additional troubleshooting" > Select "Windows Store apps" > Run troubleshooting.
- Restart the computer.
Clear Cache
- Press the WINDOWS + R keys > Type "WSReset.exe" (without quotation marks) > Click OK.
- Check if the problem will be solved now.
Restore Store
- Open Windows Settings (press CTRL+I keys) > Select "Applications " > In the left pane, select "Applications and features".
- Search for "Microsoft Store" > Select and click "Advanced options".
- First, click "Finish"" > Under "Reset", click "Repair" > Then click "Restore" > Restart the computer.
- See if the problem has been solved.
Restart Services
- Type "'PowerShell" in the Search Bar > Right-click on the app > Select ''Run as administrator''.
- Now, enter the following commands. ATTENTION: Type or copy the entire command in the first line > Press ENTER > Wait for the command to complete.
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
- Restart the computer when finished > Check if the problem will be resolved.