I no longer need services. I want a refund

Question

I no longer need you guys services. It's been two months since I wanted to unsubscribe. Please can I get my refund for two months. Contact me if necessary. <PII removed>

Answer 1

To request a refund for services you no longer need, you will need to follow the specific cancellation and refund process applicable to your subscription. Here are the general steps you can take:

1. Sign in with the account that purchased the service.
2. Navigate to the Refund tab in the primary navigation bar if applicable.
3. Select the plan you wish to have refunded.
4. Follow the prompts to process a refund.

If your subscription was purchased through a partner or if you have specific billing questions, you may need to contact them directly for assistance. Refunds can take some time to process, so be sure to check the status after you submit your request.

If you need further assistance, consider reaching out to Microsoft support directly.

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References:

• Requesting a refund for unused Support for Business support incidents
• Cancel an order and request a refund for a Microsoft AI Cloud Partner Program benefit